English

FAQ

Support

  • Q How about the package?

    A Wrapped in stretch film, packed in trays or wooden cases or as required.
  • Q Are you able to manufacture products according to the customer's design or requirements?

    A Yes. We have completed specific orders for clients in the Middle East, Southeast Asia, USA, Europe and we are experienced in handling various custom orders. Offer OEM and ODM.
  • Q What kind of payment do you accept?

    A Wire transfer and other payment terms can be negotiated with our sales. Trade guarantees are strongly recommended to protect the interests of buyers.
  • Q How long is the lead time?

    A Stock products for 24 hours. New production takes 3-15 working days, depending on the order quantity.
  • Q Are you a manufacturer?

    A Yes, we are a manufacturer in Yantai with more than ten years of experience.
  • Q Can I customize the color of the device?

    A Any color can be customized as needed. Yellow, black, blue and orange are highly recommended.
  • Q How to confirm the quality before mass production?

    A
    A.You can get a sample and inspect the quality before the mass order;
    B.Send us your samples or technical drawings, and we make the sample for your confirmation.
  • Q How to solve the quality problems after sales?

    A
    A.Take photos of the problems and send to us
    B.Take videos of the problems and send to us
    C.Send back the problem goods, or we will sent our representitive for inspection.When wecomfirmed its our problem, after communication with customers, we will return the amount ofproblem goods, or cut this amount in next order, and make new production and sent immediately,or sent together with next order according to customers' requirement.
  • Q How to guarantee clients interests?

    A
    A:After you approved the sample or technical drawings, before you place an order and pay for the deposit, you are welcomed to pay a visit to our factories, we are confident that you will be greatly impressed by what we have and what we can do.
    B:Before the delivery, we support our clients or arranged the third party to inspect the quality of the goods,If mass production is not same as approved sample, we will take the fully responsibility.C.We cherish every clients, every clients can enjoy our VIP service any time.
  • Q What's your delivery time?

    A Usually within 30 days after received the deposit, but it also depended on quantity.
  • Q What's your MOQ?

    A The sample MOQ is less than 100 pcs, by the sample price. The order MOQ is one 20 feet container.And it can be mixed up styles.
Get in Touch

Quick Links

Support

Product Category

Contact Us

Hongda Industrial Park,No.143 Fenghuang Moountain Road,Fushan District,Yantai City
 13031614999(Mr.Liu)
 15563830567(Mary)
 13370913128(Lily)
Copyright © 2025Yantai Shengxin Construction Machinery Co., Ltd. All Rights Reserved.